Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI analytics. Make data-driven decisions that deliver exceptional results.
Your security comes first at Skyra Finviox. Our trading platform uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Hong Kong and undergo regular independent audits. Client funds are insured against unauthorised access, so you can trade with confidence.
- Clear step-by-step guides and 24/7 support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade.
Bank card withdrawals are processed within 1-3 business days in most regions. Cryptocurrency withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary based on your bank and account verification status.
We generate revenue from premium features and volume-based partnerships with exchanges—never from user fees. There are no hidden charges; you’ll always see the exact transaction amount before you confirm.
Yes. Skyra Finviox is available in most countries worldwide (98+ and counting). On the official website, simply select your country during registration to confirm availability and view localized payment options. We adhere to all local regulations to keep your trading safe and legal on our trading platform.
- AI-powered recommendations – Receive personalised coin suggestions aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and by email at info@skyrafinviox.com. Urgent queries are typically answered within 15 minutes.
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Licensed Service
- Registered with the following authorities: [FinCEN, FCA, CySEC]
- Independent third-party audits conducted regularly
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Country-Specific Rules
- Built-in geo-compliance: Our platform adapts to your local regulations
- KYC verification is required where legally mandated
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Your Funds Are Secure
- Bank-grade security, on par with your online banking
- 95% of assets are held in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers for BTC, ETH, and USDT - 0% fee
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all enquiries, please contact our partner broker directly via their official website. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you encounter any issues with your trading partner’s support or trading platform, please reach out to us and we’ll work to resolve the matter.
Support Hours
Our customer support team is on hand 24/7. In the unlikely event you can’t reach us immediately, our specialists will respond to your request as soon as possible.
